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Student Guide


Student Guide:

Course Policies and Student Agreement

By registering for a scuba diving course with Scuba Frisco, you indicate that you agree to the following policies, terms and conditions.



All student divers, for each course taken, are required to read and complete the Diver Medical Form. The purpose of this form is to find out if you should consult with your doctor before participating in recreational diver training. A "Yes" response to a question does not necessarily disqualify you from diving. A "Yes" response means that there is a preexisting condition that may affect your safety while diving and you must seek the advice of a physician prior to engaging in scuba diving activities.

You must answer each question on your past or present medical history with a YES or NO. If you are not sure, answer YES.​ If you can answer YES to question 3, 5, or 10, OR any question on page 2 of the form, then we must request that you consult with a physician prior to participating in scuba diving.

Your physician’s impression regarding your medical fitness for scuba diving must be documented on the Divers Medical Form. If your physician finds no medical conditions considered incompatible with diving, without restrictions or conditions, you must provide the completed form to your instructor at the start of your first course session, and prior to any in-water training. Student Divers who are professional physicians may not sign their own medical form. If your physician is unable to recommend you for diving, you must provide the completed form to the staff at Scuba Frisco at least 2 days prior to the start date of your course.

Should you experience a medical condition or concern during your training which would change your answer(s) on the Divers Medical Form and/or affects your ability to safely scuba dive, then your instructor will be required to suspend your training. In order to resume training, you will need to complete a new Divers Medical Form and obtain physician approval to continue your training. Your comfort, safety and well-being while participating in scuba diving activities is our primary concern.

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You must complete PADI eLearning prior to, and provide your PADI eLearning Record form to your instructor at, your first course session. Students who have not completed the PADI eLearning course will be unable to participate in additional training sessions.

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A $100 reschedule fee will apply if you choose to reschedule your course less than 14 days prior to the course start date.

If you are not able to arrive on-time for your course sessions, it may be necessary for you to reschedule your course to later date or arrange a make-up session. A reschedule fee and additional charges for training time will apply.

Scuba Frisco reserves the right to cancel and/or reschedule any class segment (orientation, pool sessions, open water weekend) based on number of participants (minimum 4 people for scheduled group classes), no registered participants within 7 days of class start date, weather conditions, or any unforeseen circumstances. There will be no reschedule fee in this case.

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Charges for PADI eLearning, whether paid to Scuba Frisco as part of the course tuition or paid directly to PADI via the eLearning website, are non-refundable once you have redeemed your PADI eLearning Access Pass code.

Charges for PADI training materials, manuals, and logbooks are non-refundable. Returns are not accepted if the materials have been used, contain any pen or pencil marks, or are not in new condition.

Course tuition is refundable only if you withdraw from your course at least 14 days prior to the start date of the course, or your physician is unable to recommend you for scuba diving as documented on the PADI/RSTC Medical Statement Participant Record form. A $50 cancellation fee will apply to course tuition refunds for withdraw less than 14 days prior to the start date of your course. This fee does not apply if your physician is unable to recommend you for scuba diving as documented on the PADI/RSTC Medical Statement Participant Record form.

Course tuition is non-refundable once your scheduled class has started.

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Our instructors and divemasters will do their very best to provide a positive learning environment, answer your questions completely, assist you with challenges, and ensure you meet all training requirements necessary for certification. However, PADI instructors are under no obligation to issue you a scuba certification and there is no guarantee that you will be certified. Training requirements are performance based and the instructor must be sure that you have completed all training modules according to PADI standards, are comfortable in the water and can perform all diving skills repeatedly, with confidence, and without assistance (except for skills where assistance from a dive buddy is allowed or required).

Should you not be able to meet the course performance requirements in the scheduled time frame, we will continue to work with you to achieve your scuba certification. Additional charges will apply for additional training sessions beyond those listed on your course schedule.

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Medical Policy
Rescheduling Policy
Withdraw Policy
Certification Policy
eLearning Policy
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